Job Detail

Collection Manager

Company: Mo Finance Corporation Ltd
Apply Before: Apr 30, 2026

Job Detail

  • Location:
    Dar es Salaam, Tanzania
  • Company:
  • Type:
    Full Time / Permanent
  • Career Level:
    Mid-Career Professional
  • Positions:
    1
  • Experience:
    10 - 15 Years
  • Education:
  • Profession:
    Accounting / Finance / Taxation / Auditing
  • Industry:
    Accounting / Finance / Taxation / Auditing
  • Remuneration (Net):
    TZS
  • Date Posted:
    Feb 16, 2026

Job Description

  • Perform pro-active on-going collection monitoring (due & overdue) and risk management on the client as well as portfolio levels to reduce or prevent bad debt losses
  • Monitors collection processes and operations; Tracks the rate of success of the entire process, train new employees and hold training reviews for established employees
  • Identify problem accounts and provide regular updates of receivables to management
  • Responsible to see that the soft collection process as specified in the credit policy is diligently followed.
  • Responsible for proper and timely identification of accounts that need to be restructured versus moved to Hard Collections within a Client going 30 DPD with the goal of minimizing loss to MOFCL.
  • Preparing restructuring plans and executing on it before a client turns more than 90 days past due.
  • Responsible for overall and effective coordination of legal resources, repossession agencies and the resale of assets (in a timely manner) and that the relevant letters of Demand and Repossession are sent in a timely fashion. The repossession process commences as plaid down in the manual.
  • Train new employees and hold training reviews for established employees.
  • Handling complaints or difficult calls
  • Makes sure employees comply with company policies when contacting Clients to collect past due balances.
  • Identify problem accounts, provide regular updates to senior management, and take appropriate and timely action for recovery to ensure minimum losses
  • Knowledge, understanding and compliance with all applicable regulatory and local laws and regulations that regulate the collection industry
  • Based on Monthly Aging, ensure reminders and orders are served as per compliance process
  • Identify areas of the collection process that need improvement and implement an enhanced process that will help collectors be more effective
  • Identify accounts requiring collection agency or legal action and coordinate action
  • Handles complaints or difficult calls, make sure employees comply with company policies when contacting individuals and other companies to collect past due balances that they owe

Company Overview

Dar es Salaam, Tanzania

MO Finance Corporation Ltd is a non-deposit taking microfinance institution incorporated under the Companies Act of 2002 and licensed by the Bank of Tanzania under the Microfinance Act 2018 (Cap. 407) and its regulations of 2019. The company opera... Read More

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