Job Detail

Collection Manager

Company: Mo Finance Corporation Ltd
Apply Before: Dec 15, 2024

Job Detail

  • Location:
    Dar es Salaam, Tanzania
  • Company:
  • Type:
    Full Time / Permanent
  • Career Level:
    Mid-Career Professional
  • Positions:
    1
  • Experience:
    3 - 5 Years
  • Education:
    Bachelors
  • Profession:
    Accounting / Finance / Taxation / Auditing
  • Industry:
    Accounting / Finance / Taxation / Auditing
  • Remuneration (Net):
    TZS
  • Date Posted:
    Oct 28, 2024

Job Description

  • Perform pro-active ongoing collection monitoring (due & overdue) and risk management on the client as well as portfolio levels to reduce or prevent bad debt losses.
  • Monitors collection processes and operations; Tracks the rate of success of the entire process, trains new employees and holds training reviews for established employees.
  • Identify problem accounts and provide regular updates of receivables to management.
  • Responsible for ensuring that the soft collection process as specified in the credit policy is diligently followed.
  • Responsible for proper and timely identification of accounts that need to be restructured versus moved to Hard Collections within a Client going 30 DPD to minimize loss to MOFCL.
  • Preparing restructuring plans and executing it before a client turns more than 90 days past due.
  • Responsible for overall and effective coordination of legal resources, repossession agencies, and the resale of assets (promptly) and that the relevant letters of Demand and Repossession are sent promptly. The repossession process commences as laid down in the manual.
  • Train new employees and hold training reviews for established employees.
  • Handling complaints or difficult calls.
  • Makes sure employees comply with company policies when contacting Clients to collect past due balances.
  • Identify problem accounts, provide regular updates to senior management, and take appropriate and timely action for recovery to ensure minimum losses.
  • Knowledge, understanding, and compliance with all applicable regulatory and local laws and regulations that regulate the collection industry.
  • Based on Monthly Aging, ensure reminders and orders are served as per the compliance process.
  • Identify areas of the collection process that need improvement and implement an enhanced process that will help collectors be more effective.
  • Identify accounts requiring collection agency or legal action and coordinate action.
  • Handles complaints or difficult calls, and makes sure employees comply with company policies when contacting individuals and other companies to collect past due balances that they owe.

  JOB EXPIRED

Company Overview

Dar es Salaam, Tanzania

MO Finance Corporation Ltd is a non-deposit taking microfinance institution incorporated under the Companies Act of 2002 and licensed by the Bank of Tanzania under the Microfinance Act 2018 (Cap. 407) and its regulations of 2019. The company opera... Read More

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